[solved] need change the phone number,waiting reply form online chat for 6 days


#1

Hello :
We need change the phone number, i contact online chat at 29 may, and i don’t have any reply, would you please help me? thank you very much.


#2

Hello @YUBK :wave:

I will have our business support agent get in touch with you via chat. The chat, as we informed you previously, was with our onboarding team. We’re sorry about the long waiting time.

Kind regards,
Olga


#4

Thank you Olga, at 29 may, i was in touche with online chat for the question about unique IBAN number, and the chat have informed me the request is transfered to onboarding team… And just after that ( 5 minutes later …), i asked how can i do for update the phone number, and then… nothing…


#5

Thank you Olga!
It’s solved !!