Should my IBAN have changed?

I believe Revolut is not equipped to migrate accounts between entities. The support team can not manually transfer the account for you. I don’t know anything about the reasons for this (regulatory, technical, or else), but weather AI bot or real human, they don’t have access to tools and processes to do this for you. If the post Brexit migration failed, closing and reopening an account is the only option Revolut currently offers.

(I am assuming this is about a GB to IE mingrstion, not LT to IE.)

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They could implement a migration request button in help section if the IBAN based on the residence is incorrect and there was a planned migration

Or allowing more than one account

It’s not that trivial.

The situation after Brexit was a very specific situation, where companies lost the regulatory foundation for doing business for a very large umber of their customers. Revolut migrated in one coordinated effort all EEA customers to a new entity. This process is long completed (almost three years ago).

Revolut now can not move customers between entities without following all regulatory requirements. It seems they came to the conclusion that an automated process of any kind won‘t be sufficient. The EEA entity can not „import“ data like KYC informations from a UK company, it needs to collect this data on its own.

The situation here where customers report that the post Brexit migration failed is rare. There seems to be one confirmed case, and two more cases that might be similar. Way more common is that people move, from the UK to the US for example. It would be cool if Revolut would allow to keep personal data or things like app settings. But the problem really isn’t about designing a button. It’s more about sorting out all regulatory requirements.

Hello!

I am living in Germany, working for a UK university. The latter can only transfer to UK bank accounts.
— Does Revolut account have a UK IBAN and UK address I can provide the University, even if my official address is in the EU?

Thank you for your great help!!

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Shot answer: yes.

Longer answer: the UK system more commonly relies on sort code and account no, and rarely refers to the IBAN formatting style. Revolut does provide you with local UK bank details that you can forward to your employer.

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Continuing the discussion from Should my IBAN have changed?:

I sent money to my Revolut account using the IBAN I saved last 5 days but the money left my local bank account and didn’t reflect on my Revolut balance.

What do I do to get the money on my Revolut account?

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Since your’re referring to a thread about local IBANs, are you saying you transferred money to an old outdated IBAN that was replaced by a local IBAN? If this happened after the transition period, the money should bounce back. But this might take a while.

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I’m not sure the local IBAN is outdated because I used it to make a successful instant transfer two days before I made the transfer that is yet to arrive my Revolut balance.

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I just opened an account.
THANK YOU !!!

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I think Frank meant that this thread is specifically about issues experienced by users because their IBAN should have changed from a UK IBAN but hasn’t. Your topic seems to be more general, about funds not arriving – perhaps search for a thread on that topic and post there?
Screenshot 2023-12-04 122245

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Okay! Thanks I appreciate your advice

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@Duduchier We’re glad to hear that :hugs:

@beneix Thank you for clarifying. :pray:

@SimonErhimu Welcome to the community. I hope this helped. :heart_eyes:

Veda | Community team

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The money I transferred arrived after two business days, so I’m happy that the IBAN is still valid and transaction finally successful. Thanks to everyone who gave advice on this concern. Deep appreciation :pray:t4:

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Thank you so much for the warm welcome

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Hello Community,
a German IBAN was announced for Revolut 10. How long will it take until the German IBAN is available?

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@Tobias Hello :wave:

While we don’t have an exact date yet, Revolut 10 is bringing them, and we’re working hard to make them available. Stay tuned. :woman_mechanic:

Veda | Community team

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