Shopify: This currency is not available for this payment method revolut

Hello, I maintain a Shopify eCommerce website for a client and have set up Revolut Business with them. Test purchases seem to work but when I try to enter my card details on a real purchase, it skips the card payment and takes me to a screne with “Failed This currency is not available for this payment method revolut”. Not too sure how to fix this, apparently some users had to accept some sort of terms/approval thing in the account but I just cannot find it. Any help?

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Hello @indotora :wave: ,

Welcome to our community. With a Merchant Account, you can accept payments from your customers in up to 30 currencies, depending on the payment method. A new merchant pocket will be created for each currency you accept payments in, and you won’t be charged extra for accepting additional currencies.

When you request payment by Payment Links, Invoices, or use our plug-ins or API integration to accept payments, you can take:

  • Debit or credit card, Google Pay or Apple Pay in following currencies: AUD, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, SEK, SGD, TRY, USD and ZAR.
  • Revolut Pay in following currencies: AED, AUD, BGN, CAD, CHF, CLP, COP, CZK, DKK, EUR, GBP, HKD, HUF, ILS, INR, ISK, JPY, KRW, MXN, NOK, NZD, PHP, PLN, QAR, RON, RSD, SAR, SEK, SGD, THB, TRY, USD and ZAR.
  • Tap to Pay on iPhone: your default currency based on the business’ country of incorporation. You can check this FAQ link as well - In which currencies can I accept Merchant payments? :arrow_backward:

SG | Community Team

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