Shifted balances in account statement


#1

Hello, have noticed that in the export of account statement (both PDF and Excel) balances after each transaction are incorrect, for example shifted by one position. This happens when there are top up transactions between card and pay out trx. The totals for the period are fine if I sum everything up, it’s just that the individual values in balance column are incorrect.

Has anyone else observed this issue? I guess it might due to difference in transaction date and actual clearing date of card transactions.

Would be great to have this fixed.


#2

Hello,

I had the same and when on the live chat with Revolut. They made me disconnect and reconnect and everything now works fine.

“More -> profile -> log out”.

That simple !