I transferred £500 to my card last week ahead of a trip to Portugal at the weekend.
I contacted your support on Wednesday he 31st of may at around 6am to confirm the card was being declined.
Someone then responded after numerous attempts to contact your support app saying the card needed verified and it was being passed to another team.
Your verification system will not scan my bank card.
No response from the support team. No access to funds and I’ve now been and returned home from holiday!!
Having no option to speak with someone is nothing short of ridiculous