Set up not working


Hi there,

I am trying to set up my account but I cannot get past the “set up home address” part , it keeps saying postal code is invalid. Can you please advise ?



It was problem connected with dash symbol in this area. Can it be the same in your situation?


Hi @Steph123.

Where are you based?


Hi there, I am In dublin, ireland


Can you delete and reinstall the app?


Hi AndreasK ,

I have deleted and re installed and unfortunately I am still getting the same error message ‘postcode is invalid please re-enter’ . I have tried different variations and am still getting the same message.


Can you send us screenshots of the error message?