Set up not working

Hi there,

I am trying to set up my account but I cannot get past the “set up home address” part , it keeps saying postal code is invalid. Can you please advise ?

Thanks,
Stephanie

It was problem connected with dash symbol in this area. Can it be the same in your situation?

Hi @Steph123.

Where are you based?

Hi there, I am In dublin, ireland

Can you delete and reinstall the app?

Hi AndreasK ,

I have deleted and re installed and unfortunately I am still getting the same error message ‘postcode is invalid please re-enter’ . I have tried different variations and am still getting the same message.

Can you send us screenshots of the error message?