I think creating a permanent service status page on Revolut’s main website is looooong overdue!! It’s simply NOT ACCEPTABLE that users find out there’s been something wrong with Revolut’s system only after a specific action or transaction had failed!
@anon33247966, would you please pass this on to the team?
Come on Revolut. You’ve been looking at this for ages now. It’s long overdue. Most of the fintech companies such as Monzo and Curve have done this long ago. It would cut down on a certain amount of support work too!
Well I’d say will take a looong Time. As is not even “soon” like “airports lounges” or “overseas insurance” or “offers” or other things which are “soon” for over a year
Even “couple of weeks” for crypto turned out in couple of… months, years?
Or Apple Pay.
But there’s a trick. If you hold funds in other currency when trying to exchange to base or any other won’t show the final amount. That means system is down
Please host it somewhere else than your regular systems as well (or with at least a failover somewhere else). A multi region AWS vps should do the trick.
Nothing more stupid than a status page going down when other systems are down
Up !!
Please allow your customers to not be wandering helplessly trying to know if the Revolut servers are working when it is not possible to use the app.
Thanks in advance