Hi Revolut community,
I transferred some money from my Commerzbank Germany to my revolut account on the 26th April, up until now the money is not in the account yet. It shown on my German bank statement that the money left already on the 26th April. I contacted CS and they pass me over to the investigation team. After I sent the proof of my transferred they don’t respond for 2 days and just let me waiting…and now after saw the proof they just said that the money is not in revolut yet (which is clear!) And they ask me to ask for MT103 code to my bank and will pass it to their another banking partner…This is taking so much time and energy.
Has anyone experience this madness?
Is revolut team can be trusted and reliable?
The service is very slow, and they just keep on repeating the same information again and again…