SBB - Switzerland online payment not possible


#1

Hello all.

In Switzerland is with Revolut Card online ticket payment by SBB not possible.


#2

Have you informed in-app support about this?


#3

No I dont…


#4

It would be nice to tell them :slight_smile:
BTW. is there any error message?


#5

the error message was: Payment not authorized… days ago was the message. problem with CTU or something, take contact with credit card issuer. I made the payment then with Swiss Credit card. BTW: It seems the support is to busy


#6

@AndreasK I don’t know if it is a bug or the feature… :wink: Could you address it to proper team?


#7

Hey @trapex :slight_smile:

Seems (from a quick google search) that SBB’s card processor requires 3DSecure to be enabled on cards, and that’s not yet supported by :r:'s cards just yet :frowning:


#8

that could be the reason…thx


#9

Hello, I’m new in this forum. I’ve just done my new Revolut card, and my first purchase was going to be some train tickets with SBB - Switzereland, but I’ve got the same problem, my card is rejected. Is this solved or still not able to pay with Revolut cards?
Thank you.

@trapex @Juliopp


#10

Hola @Pablix :slight_smile:

As far as I know, you’re still required to have a 3dsecure-enabled card to make purchases at SBB’s webpage :frowning:

EDIT: CHECK THIS


#11

Oh ok, thanks so much for your quick answer @Juliopp. So I will need to do with my normal cards, right? Cheers!


#12

Hey @Pablix :slight_smile:

As long as :r: doesn’t support 3dsecure or SBB doesn’t support non-3dsecure cards, I’m afraid you’re right :wink:

You can also check for alternative providers/gateways (goeuro, lastminute, so on) that might work with non-3dsecure cards :sunny:

EDIT: CHECK THIS


#13

Alternatively you can use your Revolut card (tested with Revolut Visa) in the SBB app and this works well.


#14

Thank you guys! @Juliopp @Karol. Very helpful information! I will try it!
Cheers :wink:


#15

I’ve tried on goeuro, but it redirects your purchase to SBB website, but it worked perfectly with SBB app. Thank you so much guys, really appreciate it! :slight_smile:
@Juliopp @Karol