Rubbish customer service


#1

Does anyone else think the waiting time to get a response from online chat is rubbish. I have been waiting now for 24 hours for a response.
Not good enough if your in a foreign country and need a quick response. Saying your working on a new system is not void enough.


#2

Does seem to be a recurring theme. Everyone seems to think Twitter/Facebook is a quicker option for a better response time.


#3

Yeah… that’s pretty much the way to go until it gets fixed :slight_smile: