Revolut robot or live agents wont respond to my messages


Hi there. I have almost reached my card’s yearly limit but I there is 800eur left in my card to withdraw. 3 days ago my revolut card / account was blocked and since then there is no feedback from revolut. Can you put some light on this?


@AndreasK should be able to help.


Have you tried in app chat (support) ??
You need someone from Revolut,no much help from me.
Alessandro mention @AndreasK,he is the one to speak to :slight_smile:


Yea I am using the app…


Is there a revolut email for support I can send my query to?


Not really …
Message here @AndreasK


My account is blocked 2-3 days ago. What information do you need?


Is there a way to send a private message to Andreas Kapsos?


Hey @Digitalxx :slight_smile:

You’ll have to wait up to 24 hours before posting for the first time to become a “member” (you’ll get a notification) and then you’ll be able to do so :wink:


Still no feedback how long do I have to wait?


Hey @Digitalxx :slight_smile:

You should be able to PM @AndreasK now :wink:


How can I do this? See below printscreen:


Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.