Revolut Pro Clarification

Hi
When I try to log into my account it just brings me to chat with an advisor, the chat is closed so can’t continue and when I try to start a new chat it just brings me back to the closed one with Mohamed the advisor, I think it’s because I tried to open a pro account, I gave my website but think they are looking for invoices, I have literally just started my business so I have none. Not sure what to do as I need to get into my normal revolut account, don’t even need the pro one I only opened it because of card cash back.
Regards
Kevin Gorman