Revolut lands in Brazil! 🇧🇷

I don’t know the size on the waiting list, but I was there since 2018 and got my account earlier.

But I’m pretty sure that some time ago, maybe in 2019 I received an e-mail telling me that I the #1 on the waiting list :rofl:

Some persons I invited already have their accounts, others are still waiting :man_shrugging:t2:

Revolut may be a little slow because not everything is ready yet, I still want to be able to use BRL balance on my debit card instead of converting it to other currency first.

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I am happy to see that those who are from Brazil will able to sign up for Revolut!

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@SametDoi Hello :hugs:

Welcome aboard, and enjoy the benefits of Revolut in Brazil! :star2:

Veda | Community Team

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Olá eu havia me cadastrado na comunidade Revolut ha vários anos como a Revolut não estava disponível no Brasil na época faz tempo que eu não entrava aqui rs mais então agora Revolut chegou no Brasil me tirem uma dúvida essa comunidade da Revolut possui recompensas brindes da marca pros usuários que utilizam a comunidade? Me expliquem ai

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@Maiko Hello and welcome back to the Revolut community! :blush: We’re thrilled to have you here.

We do not have specific brand rewards for users in the community as of now. However, the community serves as a valuable platform for users to connect, share knowledge, and help each other with their Revolut-related queries and experiences. It’s a place where you can engage with fellow Revolut users, learn new tips and tricks, and stay updated on the latest news and features. :rocket:

Also we have a Trust Level System in place and the more you engage the higher you will go on your Trust level. :partying_face:

Ps - We kindly request you to use English as the primary language to interact on the community.

Veda | Community Team

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Hello!

I’ve had an account back when I was living in Hungary but once I returned to Brazil (3-4 years ago) I’ve lost access to it. Now that Revolut has arrived in Brazil I was trying to create a new account and did manage to do it. The verification process failed due to un-explained reasons. I got in touch with support over their email, they treated me wonderfully (kudos to them) but after several trials I didn’t manage to get my account confirmed. There was always an issue, and I got new invitation after new invitation. At some point they requested me to talk to Revolut Business support (despite I never had a Business account) but it didn’t work out either. I believe that the reason is that there is a leftover from my old account somewhere. I gave up after a few weeks trying to solve this, but I decided to give it one more chance today. Can anyone help me out with that? In case it helps, my case is CSRB-403529.

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@Brunomuniz Hello and Greetings from the :r: community. :blush:

Apologies for the rollercoaster ride you’ve been on. :roller_coaster: Let’s get this sorted and I’ll personally look into your case and make sure you get the assistance you need.

Meanwhile this FAQ link could be useful. :rocket:

Veda | Community Team

@Brunomuniz Did you try to access your old account?
Enters your e-mail password.

Even if you didn’t had the old phone number, could do by using the e-mail.

My account on Revolut is dated from 2018 because at the time I did fill the opening account procedures just for on the last step being told that isn’t available in my country. :disappointed_relieved:

This year when finally opening account it failed several times, but when try to access like I already had an account it just finished the opening :man_shrugging:t2:

Validation toke awhile, I send several pictures of me, my driver license and passport.

Only when I give up, I few days later received the message that my ID was validate. :scream:

Same thing for my address, it toke forever to validate it.

Seems like the Brazilian team is overwhelmed with too much to do and the time suggested on the app must be ignored.

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@Eudes Thank you for sharing this with us. :pray:

@Brunomuniz Let us know if the issue was resolved. :thinking:

Veda | Community Team

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Hello Veda,

Do you know when people outside of Brazil will be able to add the BRL currency?

Best Regards

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@jpyperez Hello :wave: Welcome to the :r: community, :heart_eyes:

At the moment I don’t have specific information regarding when the BRL currency will be made available for people outside of Brazil. I understand your interest in using it, and I assure you that if there are any updates or changes in this regard, you will be promptly informed. :pray:

Veda | Community Team

How about when the BRL balance will be usable with revolut card directly?

Having to convert it to another currency (paying 1.1% taxes) just to use the card isn’t the best option if revolut wants to be an everyday account in Brazil.

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Hello, unfortunately not yet. :frowning:

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A post was merged into an existing topic: Revolut Brasil Physical Card :brazil:

Still waiting for BRL balance support on the Brazilian account so it would be more usable without converting the currency and paying 1.1% taxes on it.

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Hello everyone from Brazil and the Revolut team.

To the Revolut team, I would like to know when functions will be made available to make the application more complete in Brazil and thus the user experience, such as PIX and using the card in BRL currency.

I see a lack of information from the Revolut team for users in Brazil and it would be good to have better clarity and information from the team, that’s it.

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@k0varik Hello, Welcome to the community. :star2:

We appreciate your feedback and are actively working on enhancing our services in Brazil. While we can’t provide specific timelines, please know that your feedback is invaluable as we continue to expand and improve our offerings. :pray:

Veda | Community Team

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How about inviting the “6” Brazilians who are on this community to test new Brazilian specific features to provide a feedback on whatever is being tested, like seeing what is the most desirable feature near to be ready to focus and launching it first?

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How about when the BRL balance will be usable with revolut card directly?

Having to convert it to another currency (paying 1.1% taxes) just to use the card isn’t the best option if revolut wants to be an everyday account in Brazil.

Brazil is a huge market for Revolut.

but I don’t see any commitment from Revolut to change this and actually start operations in Brazil.

Revolut Brazil Instagram doesn’t update anything, we hope for something new but we end up being forgotten by Revolut.

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Revolut got their Brazilian banking license a few months ago, probably only after they migrate their accounts from Bexs to themselves that it may get possible.

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