Revolut in South Africa

#1

Dear Folks,

I’m currently in SA and Revolut works like a charm. The only problem so far are the ATM of Standard Bank and ABSA Bank. They always want to add a 50 ZAR fee to my withdrawed sum (e.g. instead of 500 ZAR they will deduct 550 ZAR from my Revolut and keep the 50 ZAR).

The ATMs of FNB and Netbank work without this fee. So no problems and no fees here.

But there was one thing I was wondering about. On the slip of the ATM was stated that the Current Balance is 0 R (which may be correct because it’s a prepaid card). But then it also states an Available Balance of 36.336 R. What’s that? Can you explain this sum? I just have around 4.000 ZAR and 250 EUR in the Revolut account.

Summary: Card/Revolut works great in SA. Not all ATMs allow free cash withdrawals.

Greetings
Erik

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procedure for travelling ?
#2

Also just returned from SA and concur with Erik - Revolut card was perfect. Over 50 pos transactions and 2 ATM withdrawals with no issues. Nedbank & FNB ATMs didn’t charge me for use.

Can’t say I paid much attention to the ATM slips as I relied on the instant notifications.

The DCC scam, prevalent in Europe, didn’t occur in SA although the option did appear on the card machines the operators never selected it.

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#3

Thanks for the info so far. To withdraw from an ATM do I need to have rand loaded in my card or will it convert from Sterling ?

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#4

I think it will convert from Sterling but I recommend converting to Rand in the app. Do this during a weekday to avoid the weekend markup.

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#5

Apart from the weekend markup, why do you recommend converting to Rand in the app?

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#6

I prefer to have local currency on the card converted at a rate I’m happy with rather than bothering about the fx. Also the w/e markup applies to pos transactions as well as atm withdrawals so for frictionless use of the card this works best me. Any unused Rand can be exchanged back to the base currency at no cost at the end of the trip.

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#7

I have just tried to withdraw cash from an FNB ATM using mu Revolut card and they notified me that it would cost R50 to do so - guess they have caught on to the use of these cards and are getting their share now. Still have to try Nedbank - with a bit of luck they wont charge!

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#8

That’s really irritating

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#9

Checked this weekend and Nedbank also charges R50 fee.

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#10

Capitec seems to be the only one that doesn’t

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#11

I am in south africa, withdraw R250 and paid R50 fees.
OK since I also shop in pick and pay supermarket and use my card without problems, I was trying to withdraw cash at the till, what is possible there, but the card was declined. I spoke to a live agent about it, she said the card is only for shopping and atm withdraw. OK I think if revolut could fix this, a lot of cardholder would be happy to exchange in the shop for much less fees

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