Revolut holding 5000 Euros


#1

Hi,

we’ve been transferring money with revolut premium account with no issue for several months now but have reach the yearly 15000 Euros limit.
We were asked to send some document informations (account source justifications) and we did send them more than a week ago.
The money still locked in revolut account and no answer from the support so far.

When this issue is supposed to be fixed ?

Thanks


#2

Hi there. Could you please try to verify your account again? Go Profile -> Verification & limits.