Revolut Card won't verify.


#1

The app has said “We are currently reviewing your documents. The review process will take up to 10 minutes” for the last three days. I need to make a payment larger than €500 but I can’t because the card doesn’t seem to be verifying. How can I solve this? There also seems to be no response from the support chat.


#2

Hi! This usually means that the picture of the ID is low quality or unreadable. I recommend contacting support on Twitter (@RevolutApp) or on Facebook: https://www.facebook.com/revolutapp :slight_smile: They’ll ask you to send a pic again and will verify it.


#3

Hi. Thanks for the suggestion. I contacted Twitter Support and they sorted the problem out for me.


#4

Yes it looks like we were in touch and sorted it out. Please don’t hesitate to contact us if you have any further questions.

Have a great day.

Regards,

Andreas K