Reviewing documents

Hello I have toped up with 11euros via Bank transfer in order to send me the plastic card but I stucked in reviewing of my documents.

How long have you been waiting on verification?

Your account is fully verified now!:tada:

Hi there, I have a same problem

Hi there I have a same problem

I am reviving this because I have the same problem now, this is my second or third time I had to verify the source of money. I was going to pay for a car only to find out that I am under review again (documents submitted right away) but I’m blocked in sending money also (apart form top-up).

Was very embarrassing moment and I have no other option, only to write here …
Support is not answering, I cannot create new forum topics (probably permissions).