Reviewing documents since last year

Hi there,
I signed up to Revolut in April last year and up til now it is still saying it’s verifying my documents. Could someone help me? I have just recently ordered my card as we want to start using it.

Hey @Vinny77 :slight_smile:

Get in touch with the in-app support team and tell them about this:

  • Go to the More tab of the app
  • Tap Support
  • Tap Chat with us
  • Type live agent

Consider this might take up to a few days due to an overwhelming amount of requests :wink:

Hey there. Are you an EEA resident?

Please don’t reveal your personal details (ie phone number) on the public forum.

I’ve passed this on to our support team and an agent will contact you shortly via chat. Thanks for your patience!