I have reserved a hotel room on the 19th of April and paid with my Revolut card. The transaction is completed since yesterday, however the hotel say they didn’t receive the money. They contacted the company which is responsible for the transaction, which replied: “we have crosschecked and found that the transaction is unsuccessful and is auto reversed from the banks end to the guest card.”.
The money isn’t in my account, and the transaction is completed, so I’m not expecting to receive it back, however the hotel hasn’t it either. Has it ever happened to anyone using the card? Thanks in advance.