[Resolved] Top up my card with 3D secure

Hello,

I face an issue when I want to top up my Revolut card.
My Credit card is Mastercard 3D secure.

Can you help me out ?

Thank you.

Can you describe what issue you’re facing? (With screenshots- the best)

Please find attached my screenshots chronologically ordered from 1 to 5

AFAIAA Revolut will not work with 3D secure cards

Where is it saying no 3D secure in the contract ?

You’re wrong. I use 3d secured card to topup

I’m not saying it does - only that I believe Rev is not compatible with 3D secure. If you want a definitive answer contact help through the app.

3d secure is not available for revolut issued card. I used to top up with 3d secure as well.

Do you use iOS or Android?

If Android, please change default web browser

Apologies for the confusion - it may just be that Revolut is not compatible with secure 3D PAYMENTS - not top ups - sorry to mislead

1 Like

I don’t speak French but it looks like technical issue. So maybe just wait a while and try again…

I use IOS 11.4 (beta version)
Not sure that impacts

I don’t know how it works on iOS but on Android changing default web browser could help.

I’ve you read this post of mine:

In IOS, it’s in App, not in browser

Resolved with help of support.
Delete the credit card and add it again.

Good to know. Enjoy using it! :grinning: