Which version of the app are you using?
Hi Andreas,
Yes I am.
Please help.
I am using version 4.5
Regards,
Deb
Hi Andreas I am still awaiting a response
I have sent you a direct message.
I also face the same issue. There is no way to have support via App.
Could someone from Revolut help me?
Thanks!
Hi there @anon33247966 - I have the same problem. I have today reinstalled the app to the newest version. Password does not work. When I enter my phone number and last 4 digits of the card number for new password it says
Verification failed. Please make sure you entered the correct value.
I have tried this several times and always get the same. I need to use the card, so please reset my password shortly. Thanks.
Hi Andreas
Thank you for your message.
Problem was resolved by the support team last Friday.
They resent me my forgotten password.
I was not entering the last four digits of the card used for top up.
The application’s instructions goes as" “Enter the last 4 digits of your
card number”.
So I entered the numbers of my Revolut card. Not the card used for top up.
1 Like
Hello Andreas,
I forgot my password and I don’t have a card for top up. So, I can’t reset my password.
Could you help me with this problem?
Thank you for your help,
Adrien.
1 Like
Hi, I am having the same issue. Using the latest version of the app, however the forgot password function doesn’t seem to work.
Sure. Please drop me a direct message.
Hi @anon33247966
…same issue at my end: changed iphone - reinstalled latest version - checked topup card in bank statement - reset does not work (verification failed)
thx for help
/ ricco
Can you please delete and reinstall the app now?
1 Like
yes - i have reinstalled now
still does not work - error message: request failed: forbidden (403)
Can you send me a direct message?
would love to but could not figure out how ?
Check your ibox, I’ve sent you a message 
Having a similar problem, cannot reset my passcode. iPhone iOS 11.2.5, Revolut 4.12
1 Like