refusing payments from UK Visa debit cards



I have been topping up with two different UK Visa debit cards for almost one year without any problem. One RBS and the other Barclays.

Today, both cards are being rejected. I have added my Spanish Mastercard debit and no problem.

Is anybody else having problems with Barclays, RBS or any other UK Visa debit card?

thank you very much,


Hi @donndiegoo,

:thinking::thinking: I can take a look at what’s going on.

Could you please drop me a direct message with your phone number associated with your account?


Andreas K.