Refunds not credited

#1

Hello,
2 refunds ( around 3k € ) where sent to my card on 15/8 , but they are still not credited.

usually it only takes 2 days , now 5 days and nothing.

Live Chat doesnt work … SO anyone can help please ?

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#2

Hi. Exactly the same situation : 2 refunds on 8/14 for the same amount… weird answers from the helpdesk (technical issues as they explain…)

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#3

I received both refunds this night… i hope this will be fixxed soon .

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#4

My case 1 refund, 10/08 and the same, waiting

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