Refunds issue by TPE


#1

Hello,
I made a payment with my Revolut Mastercard at a hotel in South Africa (ZAR).
2 days later, I requested a refund of my payment and the hotel re-credited my Mastercard through their terminal payment. But so far the amount is still not credited in my mastercard. Is this normal?


#2

Hi! Yes, it takes around 5 working days for Revolut to process the refund :slight_smile: