I’ve made a bank transfer of 1000€, but I forgot to put the reference number (32936454), will that cause a problem? Will the transfer be made to my card? Jota
Your transfer will not reach your account without your reference number. You’ll need to get in touch with our support team and send a bank transfer confirmation so we can assign it manually.
Ok, after I’ve sent the transfer confirmation, 9 days have passed and theres no return of the money to my account.
Any news of that?
I have assigned the transfer into your account
Thanks. I’ve made the transfer back to my account.
Hi @AndreasK ! I have made the same problem! I forgot to put my reference number: 78854764. I contacted the In-App support and sent a screenshot of the transfer, but they haven’t got back to me. Would you please help?
As I can see you made this transfer just today. International transfers take up to 3 working days. Please allow a couple of days so the transfer can reach us.
Please don’t hesitate to contact us if you have any further questions.
Have a great day.
HI there, this has happened to me too! Please help me