I did a transfer few days ago but I noticed today that when i tried to use my card the transaction declined. It seems that the money did not arrived in my bank account because I forgot to enter the refenrence number. I tried to get in contact with your support but it is simply impossible to send them a message by the app, the buttom send stay grey.
Can someone help me as soon as possible.
Thqnk you very much.
Thank you for contacting us.
I have just assigned the transfer into your account
Please don’t hesitate to contact us if you have any further questions.
Have a great day.
Thank you so much for your help.