I put money into revolut and I want the money put back into my bank as I cannot verify identity
You can talk to support. They can send the money back to where it came from.
How do you talk to support if you don’t have uograde package
I have opened an account today, transferred money to it, ordered my card etc. Now I can’t verify my identity. Every time I hit the ‘passport’ option the app crashes and closes??
Contact via in-app chat or social media (twitter/facebook).
But I don’t understand why so many people get the order wrong:
2. Verify identity
3. Transfer a small amount of money and order a card.
4. Transfer a bit more money and start using
But maybe should stop accepting money & credit card orders until the identity is fully verified.
I followed each step exactly as they were presented to me once I had downloaded the app
OK. AFAIR there is an option to skip “top-up money and order a card” and to first verify identity. This should probably be the default order. This will spare and a lot of users some trouble. They are already overwhelmed by all the account locks and support requests.
I have a friend that is unable to verify his identity for some reason, but he already made the account, received his card and all, so what gives? I helped him through the process thinking that he was doing something wrong, but it almost immediately gives errors.