I have made a payment from my revolut GBP account to my GBP account on transferwise.
See following message:
We’ve received money for your transfer . But, we couldn’t confirm that it came from you.
So before we can get started on your transfer, please send us proof of payment from your bank. That could be a PDF or screenshot from your online banking that shows:
• Your payment to TransferWise
• Your bank details (like your account number)
• The account holder names.
How can I get these documents from revolut.com?
The account statement downloaded from revolut and the email advice received after the transactions is made, is not enough.
How can I get the proof of payment?
Otherwise the payment will rejected.
First I try to get an answer here.
The live chat is allways overloaded and you have to wait 30 minutes or longer. Also as premium customers.
Thanks in advance for your help.