Problems with two transfers


#1

I did two transfers last wenesday 21/06/2017. I did it by TRANSFERWISE and using the iban the problem is that i forget to put the veneficiary REVOLUT LTD. I put myself as beneficiary.
Last sunday an agent found one of them and puts the money into the account. But i having problems to recover the amount of the other transfer. What is happened? How can i show that this money is mine to recover it? i am very worried because everyday the agents makes me wait to another day an a never recieve an answer. I am totally desesperated.
In transferwise said me that revoult is not be able to recognised the propety of money should come back the money to them.
I donĀ“t want to lost the money. what can i do?


#2

Just show them a screenshot of the transfer wise transfer or the receipt.