Problems with the registration


#1

Hi,
I am Neva, a new member, just signed in with the website. Than I have downloaded the app and tried to get in. When i put my number it tells me i already have an account, but i ve never chosen a password. So when I try to create a new one, it does not let me do it because it tells me my number is already registered.

Can someone help me ?

Thanks,

Greetings


#2

Hello @Neva,

Could you please try to use a different device to set up your account?