Problems with support chat


#1

Hi everyone !
I have a problem with my account which has been blocked for security issue and i wanted to Check my card but the photo scan doesnt work…
I tried to reach the support team unsuccessfuly so if anyone could please help me because I really need the money I put in
Thank you very much !


#2

Hi @Walcom,

Your account has been locked by our automated security system. As I can see you’re now in touch with our compliance, to help you unlock your account.

Best,

Andreas K.