Problems when trying to add card


#1

I’m trying y I add my bank card from Crédit Agricole and the application is telling me that I need to add card from Crédit Agricole and the application keeps telling me that I need to put a card from “Crédit Agricole” instead of “Crédit Agricole S. A.”

My card is a new one and is identified under the latter. I think you guys need to recognize that second bank identification.


#2

Hi, do you have to provide anything more than number, expiration date and CVV?


#3

Sorry for the late answer but yes. I enter all of the required information and it says the card needs to be from Credit Agricole instead of Credit Agricole S. A. the card is a Visa card.


#4

Really strange. I’ve tried to add my CA card and everything went through without any problem.
My CA card is from Poland…
So I think you have no choice and you have to


#5

Yeah I don’t know I tried many times but it keeps refusing the card because it’s not identified as Credit Agricole but as Credit Agricole SA. It’s not a problem with the card to me. It’s a new one so it’s definitively on the Revolut side of things.


#6

OK I got the issue. In a last attempt, I simply just created a newer card instead of trying to update the older expired card with the new one and it worked.

So basically, I was trying to update the older card with the newer one in order to replace it. That’s why I was having issues.