Problème de RIB


#1

Bonjour, je vous contacte car sur Betclic ils me demandent mon RIB pour certifier mon compte mais le RIB sur l’application ne leur convient pas, ils veulent un RIB “officiel”. Comment puis-je l’avoir? Merci


#2

Hi there!

Did you manage to get in touch our business team?


#3

Hi, I have the same problem. (Anyone French in your team will understand this)
In France we almost always need to present a physical document called RIB (Relevé d’Identité Bancaire) to enable auto payments from an account. RIB has a specific format which since SEPA was addopted provides the IBAN number. Just providing an IBAN number is not enough. It would 5 minutes to create and populate a template enabling users in France to print off a RIB. Typical formality that makes no sense outside of France, but is just how it is …Thanks


#4

Hi @ABD - at the moment, direct debits are not enabled for our accounts so you would not be able to use this to create that - is that what you were looking to do? This is something we are looking to add soon as we appreciate it is key for some businesses to have.

Best,
James


#5

Hi, same problem for me. My main bank here in France (ING) requires a Revolut RIB to accept to add Revolut to the list of accounts that are allowed to receive money transfers from the ING account.
I have sent ING by post a copy of a REVOLUT bank statement but to no avail.


#6

Hi @JamesRevolut, do you have any update on this? From what I understand, you do not provide a “RIB” for French users, is that right?
This is mandatory to anyone who wants to receive a payment from any French business or individual. So I’d like to make sure it possible, before I consider opening a Revolut Business account.


#7

This would also be very useful on a personal account for those of us with property in France. Please make it available as a universal feature.


#8

We should not pressure :r: into offering these docs, instead we should pressure French companies and administrations into stopping being dinosaurs and accepting a single IBAN just like any other EU country would.
Granted, tough challenge.