Problem with verifying on a new phone


#1

My phone is broken, I have inserted the sim card in to a new phone and then downloaded Revolut app, had to set up new account as it would not give other option. Then I have try to link my existing card and it asked me to verify my ID. It is nearly 24h and nothink happend and no reply from support.

Many thanks


#2

Hm, weird. There should have been the option to log in with your phone number to access your account on a new device. Now you probably have to wait for support to sort it out for you.