Problem with verifying of my account


#1

Hey there!

I’ve got problems with the verification of my account.

I registered my Revolut account on last Saturday (17th March) and I topped 190€, because I owe my friend. I tried 2 times to verify my identity, but it was failed. I tried it for the 3rd time again, but since then my acount is still in pending verification…

I tried to get in contact with the agents as help within the chat in the application, but still no respone… would you be so kindly to review my account or the issue?
It’s about 190€, so I’m getting worried…

Many thanks in advance!


#2

Get in touch with support on twitter or message @AndreasK .
Either of them can speed up verification :slight_smile:
You can try to type :Live agent
In support chat .


#3

Hi there. We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.


#4