problem with verification! belarus support? (and question about transfers)

[AlexSorokin]

Hi, I installed the application, I’m trying to understand how it works. And I already faced the first problem. I live in Poland. I am a tax resident of Poland, I will soon get Polish citizenship. But now I am a citizen of Belarus. But when I tied my bank account to the application. I need to verify the account. And the app asks me for the id card number or documents. Further the list of a choice of the country (to enter data), but there there is no Belarus. Although there are many third world countries. What should I do in this situation?

and I have a second question. Will other people send money to me? the information on the site is confusing.

For example, I want to get money from a friend from another country. Does it need to install your application? Or can he send money to my account in a different way?

[alessandro]

With your Polish residency it should not matter, however you will have to provide a copy of it to Revolut.

As for receiving money, people will simply wire it to your account as with any other bank. What currency are we talking about though?

[AlexSorokin]

for example euro or dollars or punds

[Frank]

Just make sure to use corresponding account details. You need to use a specific IBAN for the different currencies. You can find them in the app.

And I suggest the “getting started” section in the help center. Many things are explained with examples there