Problem with money transfer


#1

Hi.
I have some problem with my debit card. When I try to transfer my money from debit card to revolut card, the message appears “Your authentication could not be completed because of a system error. If this happens consistently, please contact your CSR”.
This problem was never occurred before with the same card.


#2

Hey @Miroslaw70 :slight_smile:

Is this an error from :r: or from your own bank?


#3

@Juliopp
The problem is probably in Mastercard.
The support of my bank confirmed that everything is OK with them, and the broker - MasterCard - is responsible for the whole situation.