Hello, I have a problem to verify identity. Since a couple of days it’s say to me “we are currently reviewing your documents the review process will take up to 10 minutes.”
My limit is almost reached and I need to top up more money to travel abroad next week.
Hello @ppepon,
Could you please send me a direct message with your phone number associated with your account?
Best,
Andreas K.
The issue is resolved
Thanks
1 Like
I’m glad to hear that @ppepon.
Please don’t hesitate to contact us if you have any further questions.
Have a great day.
Regards,
Andreas K.
Hi! Same problem here! I have been waiting for 3 days ago. Next week I would like to use my new card… Please check it.
BR,
Csaba
Same here have waited for several days and my identity is still under review.
Landy
Same problem for me … I tried with 2 phone, but the problem is the same. For several days I saw “we are currently reviewing your documents…”.
Can you help me?