Problem with identity


#1

Hello, I have a problem to verify identity. Since a couple of days it’s say to me “we are currently reviewing your documents the review process will take up to 10 minutes.”

My limit is almost reached and I need to top up more money to travel abroad next week.


#2

Hello @ppepon,

Could you please send me a direct message with your phone number associated with your account?

Best,

Andreas K.


#3

The issue is resolved
Thanks


#4

I’m glad to hear that @ppepon.

Please don’t hesitate to contact us if you have any further questions.

Have a great day.

Regards,

Andreas K.


#6

Hi! Same problem here! I have been waiting for 3 days ago. Next week I would like to use my new card… Please check it.

BR,

Csaba


#7

Same here :frowning: have waited for several days and my identity is still under review.

Landy