Problem with Bank transfert


#1

I try to make a bank transfert from a french bank.
But I have 2 problems.
1- The swift code that my bank calculate with the IBAN is different than the swift code give by Revolut
2 - I forget to put the unique reference !

How can I receive my transfert ?
My bank answer me that the transfert is gone.


#2

The SWIFT code that we provide is 100% correct. The bank may also use LOYDGB2LCTY as an alternative.

If you forgot the reference number, then please wait the 3 working days for the transfer to reach us and then contact us on support chat! We can manually assign the transfer into your account for you.


#3

Thanks
What are the special key words on the chat support ?
In order to regulate it easier ?


#4

When you come on chat if you say “Live Agent” it will direct you to a human agent!

Then just say you are waiting for a transfer in and forgot your reference, a member of staff should have no problem in looking this up for you.


#5

Hi, I got a similar issue. The money was sent on the 5th on my Revolut bank account with the IBAN and the beneficiary name, but I forgot my reference number. I have received anything yet. How can I receive my transfer?
Best,


#6

You should get in touch with Revolut and provide the confirmation of the wire transfer so they can locate it manually.


#9

Hi,
I am still waiting for my bank transfer from the 5th of July. Does anyone know how to get my money back?