Problem receiving UK payments?


#1

Yesterday two people tried to pay me from the UK using BACS/Faster Payments. One was £500 the other was £100. Both of them used the sort code and account number method of deposit. Neither of the payments ever arrived into my account, and the payments eventually bounced back to their accounts. Is anyone else having the same issue? If I can’t receive payments from people I can’t get paid into my account and can’t use Revolut as a bank account alternative!


#2

Hey @winsoar :slight_smile:

Is your account fully verified?
How long have you been using :r:? :smile:

I would suggest getting in touch with the support team through the More tab of the app, clicking Support, Live chat, and then typing live agent.