Hi,
Because of a bug of my telephone, the application was deleted. But when I open the new application, they ask me to create a new account. Im doing this.
Now is it the account with my number ? I already have a card. I cant top up on the application. “Something is wrong please try again” since 4 days.
Can you help me ??
Thank you
Hello @Juliec
Let’s get in touch via a direct message so we can take a look at what’s going on.
Best ,
Andreas K
Thank you for the answer.
I can come back on my account because now the application sign me out. And now it tell me that the account is already enregistred.
Hello !
I have the same problem, what did you do to fix it finally ?
Hello everyone 
,
Sorry to hear about the problem. 
Please contact us via social media channels so that we can help you individually. 
Welcome to our community @CCoussot. 
SG | Community Team