Hello…A few hours ago searching through the application I accidentally activated the premium plan. I immediately spoke with in app support and told them to turn it off. They just did it to me and they told me it was off and I would not be charged for it, but this morning I saw they charged my card for 7.99 € for a month premium plan.
Maybe @anon33247966 can help me with this.
Thanks.
Hi Thomas,
I believe I can help
Can you drop me a direct message with your phone number associated with your account?
Best,
Andreas K.
Sorry but i can’t send direct message.
@anon33247966
Hey @Thomas_k
You should probably erase your last post, as it is public and you are revealing your phone number online
Thank’s Juliopp i know it but i want to contact directly with AndreasK and i can’t send him a direct message.
Hey again @Thomas_k
You’re currently registered as a “new user”. As you have made your first post already, you will become a “member” when the community refreshes (a little bit after midnight). Until then, you are not able to initiate a private conversation, so you’ll have to wait for @anon33247966 to PM you
Ok Juliopp thank’s for the information.
@Juliopp
I have sent you a direct message. Please delete your post