Premium and no Limit increase answer !!!

Hi there
I am a premium member, and it is now 2 weeks I am waiting for limit increase after uploading all documents. 5 days later received a contact, even if I am chasing almost daily, asking me load AGAIN my documents !! Now another 96h wait!!
And in the mean time i am still paying the premium fees for nothing! For my being able to use anything?
Who can help I want to send a complain but cannot find how…

I am having the same issue, waited a week so far and still no contact from anyone at Revolut, all documents have been uploaded and I have to complete on the purchase of a property but cannot convert my currency :frowning: