premium account refusal


Hello, I would like to cancel the premium membership thanks


Have you tried the in app support? You have to type “live agent” to talk to a real person.


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なに お いってん だよ?



When did you sign up? Did you order any premium card? Generally it is a 12 months contract.



@petras, read T&C related to Premium account
You can cancel your premium subscription within 14 days from activation as long as you didnt used any premium feature.

Keep in mind that the Premium contract which you’ve carefully read and accepted stated that is a 12 months contract.

Is it possible to cancel the Premium subscription after for a fee.

Try in-app support chat, type live agent they will explain you better.