One of the reasons I signed up for revolut premium was to be able to get 24/7 live support. Clearly my experience has been opposite of that, which 24/7 no support!!
I deposited a sum of money into my revolut account yesterday and it has not been made available to me. Rightly so you want to conduct verification. And I have already uploaded all the documents that you requested and I have not heard back from you in the last 24 hours.
Your message said that verification can take UP TO 24 hours!
So by signing up for revolut premium what I have got is no service and my money stuck with you and not available!
Can you please address this?
I have tried to contact your support multiple times and you are forcing me to escalate the issue to financial ombudsman.