This morning I made a FX transaction GBP to EUR which went fine. I tried to do a second one later and I got the error message “Sorry, you’ve exceeded the number of daily exchange transactions.”
I don’t understand because:
- I have only done 1 transaction today
- I am a premium user so I should be entitled to make free unlimited transactions
- there is no help, no documentation of any kind about this daily limit
I have contacted the support and they said the issue is escalated but they are unable to tell me if it can be resolved today.
Can you please help urgently because I have to transfer funds today?
I have been with Revolut for a while now and always happy, so I trust you will be able to resolve this today so that I can make more than 1 transaction.