Preauthorisation amount disappeared

I applied to buy a ticket online using this card. The agent got preauthorisation for ticket amount. The ticket was declined and the preauthorisation never was used. The amount is missing from my account.

I guess the payment is still pending? It’s going to be reverted automatically. You could learn more about pending payments in the Help Center or search this forum ;-).

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Hi there. Could you please get in touch with our in-app support team with some more details?

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