POS screen language


#1

The instructions on the POS device when I use my card is Polish (or something like that). It would be nice to be able to select that language or at least set it in English.


#2

Same problem here; I received my card a couple of weeks ago and every time I pay on a terminal (in Germany) the pin pad language is in Polish. It would be important to change the language to English or German. Thank you


#3

Are you using standard or premium card? I have standard issued by Paysafe and in Poland, I have POS in English :slight_smile: but it is not a problem for me.


#4

It is the standard card but I don’t think it makes any difference.


#5

I have the same problem in Switzerland. Not the end of the world, there’s a limited number of things it could be saying, and I managed to pay. It was a momentary shock though. Even if the card can’t have custom language, maybe it could be set to « local » language. I’d rather see the messages in French (or German) in Switzerland . And if I was in a country where I didn’t speak the language, at least the shop keeper could explain


#6

Silly, isn’t it? :slight_smile: I have English instructions in Poland too. Additionally I have checked it in Croatia and there were English instructions too.


#7

I have a similar same problem. I downloaded the Revolut app via Android in Spain. My phone is Spanish and my phone language setting is all Spanish but the Revolut application is all in Polish! I have no idea how this has happened, I have never lived in Poland or had any Polish smartphones. Luckily I happen to speak a bit of Polish so I can get by anyway but it would be great if I could switch to English/Spanish for better understanding


#8

I hope that Revolut staff will read these posts, hopefully they can advice on the language settings to avoid this problem


#9

Please check language on Android. I mean checking if you have “Spanish” or “default” (I suggest set it up “Spanish”). I hope it can help…