Can someone pls verify my documents I have been waiting 3 days now
Have you contacted support through in app chat? If not, type “live agent” in the chat window.
Yes I have but they contacted me a few days ago and didn’t reply back these past 2 days
Did they transfer you to another team? If not then you can reset the chat by typing “Resolved” and after that “Live agent” again.
When I go to support I’m told that a response will be within 96 hours. It’s pinned on the top so not just for me I think.
I did it and still no answer.
We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.