Please someone help me


#1

So I put £50.00 into my account. I Realised I wasn’t getting my card delivered on time for my holiday so I sent my money bank into my bank account and received my money back an hour later. It said for a few days the £50 transaction was pending still in my bank waiting to go into revolut account. But the next day they took out my £50.00. I’ve already cancelled my revolut account and now they’ve taken my £50??? please someone help me


#2

the main question would be why you send £50 before checking when your card would have been delivered? second why you have closed the card before receiving the money back?

third i would suggest to contact customer service on facebook or twitter


#3

Im all new to this I wasn’t sure how it worked, I had to put money in the account to order a card first, thinking I was getting the fast delivery option realising I’ve done the wrong delivery. I closed it thinking I didn’t need it as i received all my cash


#4

How did you cancel your Revolut account? Did you talk to live agent or just uninstall the app?


#5

I was chatting to someone on the live app chat and they said they can cancel it straight away and I can’t make another account for 5 years ?


#6

You need to talk to them via their social media as mention before. I am sure they will return your money


#7

Im just waiting for a response now on fb, Thankyou I hope they do. It was impossible trying to phone them up asking me to dial my number which never worked?


#8

Well, they might not be super responsive and on some occassions it takes time for them to sort out issues but they do whet they can considering how fast they grow :slight_smile:


#9

Oh I hope so, I just know now not to do this again because I never have a clue what Im doing


#10

#11