Please someone help me


So I put £50.00 into my account. I Realised I wasn’t getting my card delivered on time for my holiday so I sent my money bank into my bank account and received my money back an hour later. It said for a few days the £50 transaction was pending still in my bank waiting to go into revolut account. But the next day they took out my £50.00. I’ve already cancelled my revolut account and now they’ve taken my £50??? please someone help me


the main question would be why you send £50 before checking when your card would have been delivered? second why you have closed the card before receiving the money back?

third i would suggest to contact customer service on facebook or twitter


Im all new to this I wasn’t sure how it worked, I had to put money in the account to order a card first, thinking I was getting the fast delivery option realising I’ve done the wrong delivery. I closed it thinking I didn’t need it as i received all my cash


How did you cancel your Revolut account? Did you talk to live agent or just uninstall the app?


I was chatting to someone on the live app chat and they said they can cancel it straight away and I can’t make another account for 5 years ?


You need to talk to them via their social media as mention before. I am sure they will return your money


Im just waiting for a response now on fb, Thankyou I hope they do. It was impossible trying to phone them up asking me to dial my number which never worked?


Well, they might not be super responsive and on some occassions it takes time for them to sort out issues but they do whet they can considering how fast they grow :slight_smile:


Oh I hope so, I just know now not to do this again because I never have a clue what Im doing